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Why 2021 Is the Year to Close the Engagement Capacity Gap

By Avanti Joglekar

On Fri, Feb 19, 2021 1
Did You Hear? Verint Announces Key Findings of New Customer Engagement Global Research

By Verint Connect Member

On Wed, Feb 17, 2021 0
Engagement Management 15.3 2020R2 HFR5 Released

By Milne, Jessica
On Wed, Feb 17, 2021
Engagement Management 15.3 2020R2 HFR5 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more ) Read the…

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Engagement Management 15.3 2020R2 HFR5 Released

By Milne, Jessica
On Wed, Feb 17, 2021
Engagement Management 15.3 2020R2 HFR5 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

0
Engagement Management 15.3 2020R2 HFR5 Released

By Milne, Jessica
On Wed, Feb 17, 2021
Engagement Management 15.3 2020R2 HFR5 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...

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Top 5 Workforce Trends in 2021

By Mary Lou Joseph

On Tue, Feb 09, 2021 1
Verint Speakers in February: Contact Center AI and Compelling New Customer Engagement Research Results

By Susanne Pitts

On Wed, Feb 03, 2021 0
Engagement Management 15.3 Update 2021R1 Released

By Milne, Jessica
On Wed, Feb 03, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R1. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

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Engagement Management 15.3 Update 2021R1 Released

By Milne, Jessica
On Wed, Feb 03, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R1. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

0
Engagement Management 15.3 Update 2021R1 Released

By Milne, Jessica
On Wed, Feb 03, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R1. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...

0
Verint Is Now a Pure-Play Customer Engagement Leader

By Celia Fleischaker - Chief Marketing Officer

On Tue, Feb 02, 2021 0
Verint in the News: 2021 IVA Goals: Pivoting for the Post-COVID Era

By Susanne Pitts

On Mon, Jan 25, 2021 0
Engagement Management 15.3 FP8 HFR6 Released

By Milne, Jessica
On Mon, Jan 25, 2021
Engagement Management 15.3 FP8 HFR6 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managemen...( read more ) Read the full…

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Engagement Management 15.3 FP8 HFR6 Released

By Milne, Jessica
On Mon, Jan 25, 2021
Engagement Management 15.3 FP8 HFR6 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managemen...( read more )

0
Engagement Management 15.3 FP8 HFR6 Released

By Milne, Jessica
On Mon, Jan 25, 2021
Engagement Management 15.3 FP8 HFR6 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managemen...

0
Verint Is Uniquely Positioned to Address the Needs of SMB Customers

By Dick Bucci

On Tue, Jan 19, 2021 0
All Aboard - A Q&A with Allen Sebrell, Amtrak

By Verint Connect Member

On Tue, Jan 19, 2021 0
Five Ways to Build Better Conversational AI with Verint AI Blueprint

By Verint Connect Member

On Thu, Jan 14, 2021 0
Engagement Management 15.3 FP3 HFR18 Released

By Milne, Jessica
On Tue, Jan 12, 2021
Engagement Management 15.3 FP3 HFR 18 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the full…

0
Engagement Management 15.3 FP3 HFR18 Released

By Milne, Jessica
On Tue, Jan 12, 2021
Engagement Management 15.3 FP3 HFR 18 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more )

0
Engagement Management 15.3 FP3 HFR18 Released

By Milne, Jessica
On Tue, Jan 12, 2021
Engagement Management 15.3 FP3 HFR 18 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...

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Verint Engagement Data Management: The Enterprise Pipe Dream Realized

By Paul Stockford, Chief Analyst, Saddletree Research

On Tue, Jan 12, 2021 0
Engagement Management 15.3 FP3 HFR 17 Released

By Milne, Jessica
On Mon, Jan 11, 2021
Engagement Management 15.3 FP3 HFR 17 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the full…

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