1 minute read
By Ryan Zuk
Posted in Customer Engagement
The move to digital is causing companies to rapidly improve their customer experience, but a less talked about component is the workforce.
The good news is that as companies invest in customers, they quickly see the need to manage and nurture their employee experience too. As they do so, it becomes apparent that customers and employees go hand-in-hand, like yin and yang.
Learn more as Verint CMO, Celia Fleischaker, and analyst, Maribel Lopez tackle this topic on Maribel’s Reimagine Hybrid Work podcast.
Have a listen.
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