Did You Hear? Customers Give Verint Top Scores in New Workforce Optimization Market Report

Verint recently announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2021/2022 Workforce Optimization/Workforce Engagement Management Product and Market Report.*

The latest report presents an in-depth analysis of the contact center workforce optimization (WFO)/workforce engagement management (WEM) market, trends, competitive landscape, product suites, technology and innovation, and features seven leading and contending vendors.