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Did You Hear? Customers Give Verint Top Scores in New Workforce Optimization Market Report

By Amy Curry

On 14 Mar 2022

1 minute read

Did You Hear? Customers Give Verint Top Scores in New Workforce Optimization Market Report

By Amy Curry


Posted in Customer Engagement

  • WFO
  • verint
  • DMG Consulting LLC
  • Workforce Engagement
  • automation
  • Analytics
  • self service
  • Call Centers
  • Customer Experience
  • AI
  • Customer Service
  • CX
  • digital
  • Contact Centers
  • workforce engagement management
  • Customer Satisfaction
  • Verint Cloud Platform
  • Workforce Optimization
  • innovation
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Verint recently announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2021/2022 Workforce Optimization/Workforce Engagement Management Product and Market Report.*

The latest report presents an in-depth analysis of the contact center workforce optimization (WFO)/workforce engagement management (WEM) market, trends, competitive landscape, product suites, technology and innovation, and features seven leading and contending vendors.

Read more.

 

*DMG Consulting LLC 2021/2022 Workforce Optimization/Workforce Engagement Management Product and Market Report. December 2021

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