1 minute read
By Amy Curry
Posted in Customer Engagement
Verint is pleased to announce that its Intelligent Virtual Assistant (IVA) was selected as “Best Chatbot Solution” in the AI Breakthrough Awards program conducted by AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market.
This prestigious international awards program honors standout AI and machine learning solutions. Earning its fifth consecutive AI Breakthrough Award, Verint previously won “Best Virtual Agent Solution” in 2021, “Best AI-based Solution for Customer Service” in 2020, “Best Chatbot Solution” in 2019, and “Best Overall AI Solution” in 2018.
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