1 minute read
By Amy Curry
Posted in Customer Engagement
Verint was recently recognized for excellence in customer engagement cloud, workforce optimization, knowledge management, voice self-service and text analytics.
2021 Stevie Awards for Sales and Customer Service: Verint’s Customer Engagement Cloud Platform was a winner in the Sales or Customer Service Solutions Technology Partner of the Year category.
CUSTOMER Magazine 2020 Workforce Optimization Innovation Awards: CUSTOMER Magazine recently recognized Verint as a leader in the Workforce Optimization category.
2020 Customer Sales and Service World Awards: Verint Virtual Assistant and Verint Workforce Management won awards in the Cloud Computing/SaaS Product or Service for the Contact Center category. Verint Voice Self-Service was also a winner in the Interactive Voice Response Solution category.
2020 KMWorld Readers’ Choice Awards: KMWorld readers selected the market’s top knowledge management technology products and services across 14 categories, recognizing several Verint solutions.
Read on for more details in the press release.
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