We want to see you at Engage21! Registration is now open for our annual Engage event—we will hold this event virtually again, this year on May 19-21. We’ve got great things in store for you.
Customer engagement grows more challenging, yet it remains critical to business success. How can you consistently deliver a great experience and make smart decisions when you’re faced with so many complex journeys, skyrocketing customer expectations, a staggering amount of data, and a finite set of resources?
Engage21 is where we show you how. We’re lining up exciting and inspiring speakers, gathering your peers from across industries around the world, and creating content you won’t find anywhere else. Despite the many obstacles facing all of us today, Verint has what it takes to help your organization thrive in these extraordinary times.
Announcing Keynote Award-Winning Storyteller Jay Shetty
For starters, we’re excited to announce our first keynote speaker, award-winning storyteller Jay Shetty.

Jay Shetty is on a mission to make wisdom go viral. British-born, #1 New York Times Best-selling author, viral storyteller & podcast host—and former monk—Jay has been featured on Ellen, The Today Show, Oprah and more. His videos have been viewed more than 8 billion times, and he has over 40 million followers across social media. He’ll have plenty of great stories and ideas for unlocking boundless possibilities in customer engagement.
We’re excited to have Jay join us and are confident you will find his keynote inspirational.
Showcase Your Expertise and Experience as an Engage Speaker
This free virtual event brings together the brightest minds in customer engagement for an amazing array of activities—we want you to attend and actively participate. We have a great opportunity for you—Verint is seeking customers and partners who would like to share their experiences, expertise, opinions, and best practices with other conference attendees in breakout sessions. Whether it’s your innovative use of Verint solutions, knowledge of customer engagement trends and strategies, tried-and-true best practices, or stellar results achieved—we very well may have a place for you on the conference agenda.
In addition to benefitting your fellow conference attendees, through presenting at Engage21 you can showcase your customer engagement innovation, experience, and expertise, build thought leadership and acquire insights from other users, gain recognition from your industry peers, enhance valuable presentation skills, and be part of an exclusive VIP experience at the event. To be considered for a speaking slot at the conference, click here to complete and submit a short speaking proposal form by April 9. Have questions? Please contact Rob Lamoureux.
Nominate Yourself or a Colleague for the Engage21 Global Customer Awards
There’s another chance to make your impact on Engage21. Have you or someone you know used Verint solutions to close the Engagement Capacity Gap—in turn building enduring relationships with customers and delivering truly Boundless Customer Engagement? The Engage21 Global Customer Awards recognize individuals and their respective companies for outstanding accomplishments over the past year in the following categories:
- Future of Work
- Gaining Real Value from Data, AI & Analytics
- Rewiring the Organization
- Elevating Customer Experience
Winners will be notified in mid-to-late April and recognized at Engage21, including participation in an exclusive VIP experience. In addition, they will have the opportunity to take part in a professionally developed video highlighting their outstanding accomplishments. Sound good? Just complete and submit a short nomination form by April 13, 2021. We are ready to celebrate and spotlight your success.
You can see there’s a lot going on! At Engage21 you’ll have access to best practices, tips and innovations that you can start using right away in your contact center, customer experience, back-office and compliance areas. Join us as we demonstrate our leadership in customer engagement through customer testimonials, solution demos, industry experts and chat forums. It’s the perfect opportunity to find out how to connect work, data and experiences to help you achieve Boundless Customer Engagement. Remember, as an Engage21 attendee, you can:
- Connect with peers—from anywhere. (It’s virtual!).
- Share ideas and network—it’s never been more important.
- Hear best practices from Verint leadership and other users.
- Find practical ways to navigate today’s choppy waters and boldly step forward.
Find out what boundless possibilities can mean for your business. Register today and we’ll see you at Engage21 on May 19-21!