1 minute read
By David Moody
Posted in Customer Engagement
The global pandemic has forced both the private and public sectors to completely rethink how they work.
Recently I took part in a public sector roundtable discussion that featured public sector leaders from across the United Kingdom.
Local government has been forced, by necessity, to innovate at unprecedented speed. The panel took a look back at the challenges and accomplishments of the last 16 months—and looked ahead to what might be next.
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