1 minute read
By Reka Sarudi
Posted in Customer Engagement
The COVID-19 pandemic has accelerated the expansion of hybrid working models. Unified communication (UC) and collaboration tools – such as Zoom – now play an increasingly vital role in enabling your employees and customers to interact with each other quickly and effortlessly.
In this new work environment, Zoom is one of the fastest-growing digital communication platforms.
During 2020 alone, Zoom’s business customer base grew by more than 470%1, and in 2021 Zoom Phone has doubled its number of users.2
Allowing your regulated users and their clients to communicate beyond the traditional voice platform is now a must. But at the same time, increasing regulatory demand for recordkeeping, monitoring, and secure data governance across these channels may be forcing your organization to balance business productivity and regulatory compliance.
Verint® Financial Compliance Capture for Zoom is an integrated, secure, risk-based compliance recording solution for capturing, storing, retrieving, and analyzing Zoom meetings and Zoom Phone interactions. It can help heavily regulated organizations, such as banks, investment firms, healthcare institutions, and government agencies centrally capture, retain, analyze, and retrieve communications, including voice calling, video meetings, and screen sharing.
In an upcoming webinar, Gary Sorrentino, Deputy CIO, Zoom and Phil Fry, VP of Product Strategy, Verint Financial Compliance, will address the new compliance challenges of hybrid working and discuss the benefits of moving beyond traditional voice communications. Verint’s Gerry Durning, Director of Product Management, will also demonstrate how Verint’s risk-based capture for Zoom works.
Join our expert speakers on Monday, May 16 at 10 a.m. ET and 3 p.m. GMT to discover how your organization can keep up with the new compliance pressures of the digital age.
Learn more and register here.
1 Business Insider, 2020
2 Zoom, 2021
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