1 minute read
By Natalie Majerko
Posted in Customer Engagement
After more than a year of staff working from home and now slowly returning to the office, companies face a fresh new set of challenges. The pandemic accelerated trends for working and shopping from home—and these trends now require new approaches for keeping customers and employees engaged.
How are leading brands balancing remote and in-office staff? How are they using technology, automation, and a hybrid workforce of people and virtual agents to meet higher (and always growing) customer and employee expectations?
Join Dan Bodner, CEO of Verint, and Rowan Trollope, CEO of Five9—in a discussion moderated by Five9 CMO Genefa Murphy—as they share their insights from the past 15 months and discuss how technology is enhancing employee and customer engagement. They’ll also discuss how technology is enabling companies to operate successfully with remote, on-site, and "digital" staff.
Join this webinar to learn:
Join these industry leaders on June 24 at 2 p.m. ET to explore what today’s customer experience technology landscape looks like—and how it can help you overcome the real-world challenges your organization faces.
Register today! We’ll see you soon.
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