1 minute read
By Amy Curry
Posted in Customer Engagement
Verint CEO and Chairman, Dan Bodner, recently shared his views on a variety of topics with industry influencer Michael Krigsman on the CXOTalk podcast, which shares conversations with top innovators.
He discussed rapidly changing customer expectations, the Engagement Capacity Gap, the role of platforms and data in customer engagement, breaking down internal silos to increase the speed of turning customer insights into business results—and much more.
Check out the podcast.
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