1 minute read
By Susanne Pitts
Posted in Customer Engagement
How to Provide a Great Customer Experience During the Labor Shortage
February 2; CRMXchange online event
As hiring and retaining employees becomes a greater challenge, the gap between your workforce capacity and your customer needs is widening. Join Ventana Research’s Keith Dawson, Vice President & Research Director, Customer Experience, and Verint’s Kelly Koelliker, Senior Director, Content Marketing, at 1 p.m. ET as they discuss key strategies to close this gap and continue to provide the experience your customers demand.
On this webinar, you’ll learn:
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