Thank you to everyone who made Engage 2022 such a wonderful success—we were so happy to see you again! We hope you enjoyed it as much as we did.
While we’ve wrapped our first live event in three years from sunny Orlando, the learning and inspiration doesn’t stop there. If you attended live or missed it, content from Engage 2022 is now available on-demand.
Want to start with what really resonated with our live attendees? Below are top 5 sessions to explore from Engage22:
- Engage22 Keynote with Dan Bodner, Verint Chief Executive Officer: Dan discusses industry trends and how Verint is helping our customers respond to them, as well as vision, strategy and execution for what’s ahead.
- Engage22: Future of Customer Engagement Panel: Industry heavy hitters Sheila McGee-Smith, Juanita Coley and Dan Miller explore the Engagement Capacity Gap and many of today’s trends in this engaging and candid panel discussion.
- Unlock the One Workforce Advantage – Breaking Down Silos in the Enterprise: Your workforce is your most valuable asset. Are you making the most of it? This session explains the various elements of the One Workforce approach including: What is One Workforce?, Why is One Workforce so critical now?, and How does One Workforce create one company?
- One Workforce: How Verint Closes the Engagement Capacity Gap in a Digital-First World: Heather Richards, VP of Go-to-Market Strategy, talks about how a digital-first strategy not only helps brands address customer engagement at scale, but also assists brands in leveraging the power of One Workforce in the evolution of workforce engagement.
- Experience Management: Moving Beyond Surveys for a Holistic CX Strategy: Your contact center has valuable insights your digital team needs and vice versa. When the two don’t have access to each other’s data, they’re missing out on important CX insights that can help them do their jobs better and strengthen CX at the organization. This session explores how connecting your contact center and digital team can amplify your CX and digital transformation efforts.
And these are just five great options—there’s so much more! Whether you're looking to grow your skills, help your organization improve, explore best practices—or gain real-world, actionable tips to implement now and going forward—chances are high you’ll find something helpful. Start exploring and you’ll find all kinds of content you can put to use right away.
We’re already planning next year’s Engage—and we’re going to Vegas! We hope you’ll join us.
Engage23
June 12-15, 2023
Bellagio in Las Vegas
Start exploring this year’s on-demand content and watch this space for details on registration for Engage23!