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Engagement Management 15.3 Update 2020R3 Released

By Garvin, Christopher
On Thu, Oct 08, 2020
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2020R3. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Abilit...( read more …

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Engagement Management 15.3 Update 2020R3 Released

By Verint Connect Member
On Thu, Oct 08, 2020
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2020R3. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Abilit...

0
How Transparent Are Your Back-Office Operations?

By Mary Lou Joseph

On Thu, Oct 08, 2020 1
Happy CX Day and Customer Service Week!

By Verint Connect Member

On Tue, Oct 06, 2020 0
Pandemic, Practicality, and Purpose. The 2020 Cloud

By Paul Stockford, Chief Analyst, Saddletree Research

On Mon, Oct 05, 2020 0
Verint Speakers: Assuring Quality and Compliance, Empowering a Productive Workforce, and Designing CX for Success

By Susanne Pitts

On Thu, Oct 01, 2020 0
How to Build a Successful Online Community—We’ll Tell You!

By Susanne Pitts

On Wed, Sep 30, 2020 0
Join Us! Webinar: How to Accelerate Contact Center Transformation on AWS

By Verint Connect Member

On Mon, Sep 28, 2020 1
Did You Hear? Omdia Ranks Experience Cloud as an XM “Market Leader”

By Verint Connect Member

On Thu, Sep 24, 2020 0
Verint Speaks to Forbes: Convergence of Financial Institutions’ Risk Management Aided By AI

By Susanne Pitts

On Tue, Sep 22, 2020 0
Compliance Fines Don’t Care Who Pays Them—Here’s a Fine Way to Avoid Them

By Iain Daws

On Thu, Sep 17, 2020 0
Why Healthcare Organizations Need an AI Strategy

By Jerome Brown

On Wed, Sep 16, 2020 0
The Hidden Costs of Open-Source AI Solutions

By Mike Bookey

On Mon, Sep 14, 2020 0
Security and Artificial Intelligence Equals Bottom Line Benefit for Financial Institutions

By Verint Connect Member

On Tue, Sep 08, 2020 0
Did You Hear? Verint Wins AI Breakthrough Award for the Third Consecutive Year

By Verint Connect Member

On Thu, Sep 03, 2020 1
Verint Speakers: Choosing Cloud First, Innovating with WFM, Using Robots and IVAs Effectively, and Thriving Remote Employees

By Susanne Pitts

On Tue, Sep 01, 2020 0
5 Proven Ways Knowledge Management Improves CX

By Avanti Joglekar

On Thu, Aug 27, 2020 0
The Reality of Convergence: Why an Integrated Approach to Cyber and Physical Security Mitigates Risk

By Matt Tengwall

On Tue, Aug 25, 2020 0
Engagement Management 15.3 FP8 HFR5 Released

By Milne, Jessica
On Tue, Aug 25, 2020
Engagement Management 15.3 FP8 HFR5 is now available for download. To obtain the HFR, access the download link here. To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in thi...( read more…

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Engagement Management 15.3 FP8 HFR5 Released

By Milne, Jessica
On Tue, Aug 25, 2020
Engagement Management 15.3 FP8 HFR5 is now available for download. To obtain the HFR, access the download link here. To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in thi...( read more…

0
Engagement Management 15.3 FP8 HFR5 Released

By Milne, Jessica
On Tue, Aug 25, 2020
Engagement Management 15.3 FP8 HFR5 is now available for download. To obtain the HFR, access the download link here. To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in thi...

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