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Why Amazon, Publix, and Target Lead on CX—And How Other Retailers Can Catch Up

By Verint Connect Member

On Thu, Feb 27, 2020 0
4 Essential Questions to Answer for a Successful Cloud Move

By Avanti Joglekar

On Wed, Feb 26, 2020 0
2020 Will Shape Up to Become the Year of the AI-Powered Customer Journey

By Verint Connect Member

On Tue, Feb 25, 2020 0
Updates to Engagement Management Deprecated and Removed Features

By Doug Dennis
On Wed, Feb 19, 2020
Engagement Management 15.3 FP8 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. The use...(…

0
Updates to Engagement Management Deprecated and Removed Features

By Doug Dennis
On Wed, Feb 19, 2020
Engagement Management 15.3 FP8 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. The use...(…

0
Updates to Engagement Management Deprecated and Removed Features

By Doug Dennis
On Wed, Feb 19, 2020
Engagement Management 15.3 FP8 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. The use...

0
Myths, Misunderstandings, and the Truth About Machine Learning

By Mike Bookey

On Wed, Feb 19, 2020 0
What’s Next? The Top 3 Fraud and Security Predictions for 2020

By Matt Tengwall

On Tue, Feb 18, 2020 1
Updates to Engagement Management Deprecated and Removed Features

By Doug Dennis
On Mon, Feb 17, 2020
Engagement Management 15.3 FP8 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. The use of &…

0
Modernization and Employee Engagement Emerge as Big Themes for Verint Customers in 2020

By Verint Connect Member

On Thu, Feb 13, 2020 0
Engagement Management 15.3 FP8 Released

By Milne, Jessica
On Thu, Feb 13, 2020
We are pleased to announce the general availability (GA) of Engagement Management 15.3 FP8. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: Agent Desktop Embedded M...( read more…

0
Engagement Management 15.3 FP8 Released

By Milne, Jessica
On Thu, Feb 13, 2020
We are pleased to announce the general availability (GA) of Engagement Management 15.3 FP8. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: Agent Desktop Embedded M...( read more…

0
Engagement Management 15.3 FP8 Released

By Milne, Jessica
On Thu, Feb 13, 2020
We are pleased to announce the general availability (GA) of Engagement Management 15.3 FP8. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: Agent Desktop Embedded M...

0
Which Voice Experience Do You Need? Choosing Between IVA and VUI

By Susanne Pitts

On Wed, Feb 12, 2020 0
Do You Have an Employee 35?

By Mary Lou Joseph

On Mon, Feb 10, 2020 0
How Intelligence Is Transforming Virtual Assistants

By Verint Connect Member

On Thu, Feb 06, 2020 0
How AI-Infused Knowledge Management Tools Support CX

By Verint Connect Member

On Tue, Feb 04, 2020 0
Verint Speakers: How to Maximize the Customer Experience—and the Future of Cloud Knowledge and Workforce Management

By Susanne Pitts

On Mon, Feb 03, 2020 0
Will the 2020s Be the “Roaring Twenties?” Early Projections for Customer Engagement Say Yes!

By Verint Connect Member

On Wed, Jan 29, 2020 0
How Contact Centers Can Advance CX Initiatives Across the Business

By Susanne Pitts

On Mon, Jan 27, 2020 0
Verint Engage Global Customer and Partner Conference—Lowest Rate and Group Discounts Extended Through January 31!

By Laurie Wickham

On Wed, Jan 22, 2020 0
U-Haul: A Company on the Move to Elevate Agent and Customer Experience

By Rob Lamoureux

On Fri, Jan 17, 2020 0
Engagement Management 15.3 FP5 HFR 9 Released

By Doug Dennis
On Wed, Jan 15, 2020
Engagement Management 15.3 FP5 HFR 9 is now available for download. To obtain the HFR use Internet Explorer to access the download link here - there is a known issue with other browsers which we are working to resolve To view the...( read more ) Read…

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