Verint Connect

Our latest insights

Grid

List

Verint Speakers: Using AI and Automation to Increase Operational Efficiency and Leveraging WFM Throughout the Enterprise

By Susanne Pitts

On Thu, Oct 31, 2019 0
Engagement Management 15.3 FP3 HFR 15 Released

By Doug Dennis
On Tue, Oct 29, 2019
Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more ) Read…

0
Engagement Management 15.3 FP3 HFR 15 Released

By Doug Dennis
On Tue, Oct 29, 2019
Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )

0
Engagement Management 15.3 FP3 HFR 15 Released

By Doug Dennis
On Tue, Oct 29, 2019
Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...

0
Join Verint at Microsoft Ignite November 4-8 in Orlando

By Verint Connect Member

On Tue, Oct 29, 2019 0
The Three Pillars that Create a Strong Manufacturer and Customer Relationship

By Matt Tengwall

On Mon, Oct 28, 2019 0
Verint Celebrates Public Safety Partner Achievements

By Reka Sarudi

On Wed, Oct 23, 2019 0
Engagement Management Deprecated and Removed Features

By Doug Dennis
On Tue, Oct 22, 2019
Engagement Management 15.3 FP7 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. Please get i…

0
Join Verint at the Greater Toronto Call Centre Show on November 7

By Verint Connect Member

On Tue, Oct 22, 2019 0
We Still Need To Deliver on the Human Factor in Customer Service

By Susanne Pitts

On Wed, Oct 16, 2019 0
What’s Behind the 2019 Workforce Management Refresh?

By Paul Stockford, Chief Analyst, Saddletree Research

On Mon, Oct 14, 2019 0
Engagement Management 15.3 FP7 Released

By Milne, Jessica
On Mon, Oct 14, 2019
We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...( read…

0
Engagement Management 15.3 FP7 Released

By Milne, Jessica
On Mon, Oct 14, 2019
We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...( read…

0
Engagement Management 15.3 FP7 Released

By Milne, Jessica
On Mon, Oct 14, 2019
We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...

0
Join Us at CX San Francisco October 17-18, 2019

By Susanne Pitts

On Thu, Oct 10, 2019 0
Three Public Safety Answering Point Challenges That Recording Tools Can Solve

By Reka Sarudi

On Tue, Oct 08, 2019 0
Keeping Up With Financial Compliance as Security Becomes More Complex

By Matt Tengwall

On Mon, Oct 07, 2019 0
Engagement Management 15.3 FP5 HFR 8 Released

By Doug Dennis
On Mon, Oct 07, 2019
Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the…

0
Engagement Management 15.3 FP5 HFR 8 Released

By Doug Dennis
On Mon, Oct 07, 2019
Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...( read more )

0
Engagement Management 15.3 FP5 HFR 8 Released

By Doug Dennis
On Mon, Oct 07, 2019
Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...

0
For Customer Experience, AI Must Be Substance—Not Form

By Heather Richards

On Tue, Oct 01, 2019 0
Verint Speakers: Game-changing Breakthroughs in Knowledge Management and Automation Boosts the Customer Experience

By Susanne Pitts

On Mon, Sep 30, 2019 0
Verint Takes the Interaction Analytics Market by Storm with More Customers than Any Other Provider

By Susanne Pitts

On Tue, Sep 24, 2019 0
4 Financial Risk and Compliance Trends Your Competitors Are Already Following

By Verint Connect Member

On Mon, Sep 23, 2019 0
Branch Robbery: Training for Resilience

By Matt Tengwall

On Wed, Sep 18, 2019 0

Our Latest Insights

Subscribe

Want to stay up to date with all the latest insights?