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Accelerating the Pace of Change: Building on a Successful 2018 and Looking Ahead to Customer Engagement in 2019

By Verint Connect Member

On Tue, Jan 15, 2019 0
Contact Centres 2030: Toward Customer Engagement

By Professor James Woudhuysen

On Wed, Jan 09, 2019 0
Building Your 2019 Dream Team: 3 Tips for Staffing CX

By Verint Connect Member

On Tue, Jan 08, 2019 0
Selling Security into the Boardroom

By Matt Tengwall

On Mon, Jan 07, 2019 0
Verint’s January Speakers: Meet Your 2019 Goals for AI and Analytics

By Susanne Pitts

On Thu, Jan 03, 2019 0
Don’t Let a Lack of Back-Office Data Stop You

By Mary Lou Joseph

On Wed, Jan 02, 2019 0
Happy Holidays to You from Verint!

By Susanne Pitts

On Thu, Dec 20, 2018 0
Righting the Back-Office Ship: Transform Chaos into Clarity

By Nicole Nevulis

On Tue, Dec 18, 2018 0
Engagement Management 15.3 FP3 HFR 7 released

By Doug Dennis
On Fri, Dec 14, 2018
Engagement Management 15.3 FP3 HFR 7 is now available for download: To obtain the HFR please contact the support team at KanaEnterpriseSupport@verint.com To view the release notes which contain a list of all fixes and enhancements made to Engagement…

0
Engagement Management 15.3 FP3 HFR 7 released

By Doug Dennis
On Fri, Dec 14, 2018
Engagement Management 15.3 FP3 HFR 7 is now available for download: To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the release notes which contain a list of all fixes and enhancements…

0
Engagement Management 15.3 FP3 HFR 7 released

By Doug Dennis
On Fri, Dec 14, 2018
Engagement Management 15.3 FP3 HFR 7 is now available for download: To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the release notes which contain a list of all fixes and enhancements…

0
Grow Financial Federal Credit Union Uses Verint to Better Serve Its Customers

By Rob Lamoureux

On Fri, Dec 14, 2018 0
2019 Contact Center Mega Trend: Moving Beyond Workforce Optimization

By Kelly Koelliker

On Wed, Dec 12, 2018 0
Key Learnings from Cyber Monday 2018

By Brian Koma

On Tue, Dec 11, 2018 0
High Turnover? Need Fast Onboarding for New Agents?

By Mary Lou Joseph

On Mon, Dec 10, 2018 0
Boost Your IT Efficiency Today with Intelligent Automation

By Kelly Koelliker

On Thu, Dec 06, 2018 0
Engagement Management 15.3 FP4 HFR1 released

By Doug Dennis
On Wed, Dec 05, 2018
Engagement Management 15.3 FP4 HFR1 is now available to download. To obtain the HFR release contact the support team at KanaEnterpriseSupport@verint.com To view the release notes which contain a list of all fixes and enhancements made to Engagement…

0
Engagement Management 15.3 FP4 HFR1 released

By Doug Dennis
On Wed, Dec 05, 2018
Engagement Management 15.3 FP4 HFR1 is now available to download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the release notes which contain a list of all fixes and enhancements m…

0
Engagement Management 15.3 FP4 HFR1 released

By Doug Dennis
On Wed, Dec 05, 2018
Engagement Management 15.3 FP4 HFR1 is now available to download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the release notes which contain a list of all fixes and enhancements m…

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