What is it? 

Anthrolytics SaaS solution utilizes the existing operational data within the Verint platform to predict which agents are likely to take unplanned absence, resign or indeed be highly productive on a 30, 60, 90 day basis.

Contact Centers worldwide are grappling with a daunting staffing crisis, evidenced by alarming attrition rates exceeding 40%. This prevailing issue results in direct, substantial financial losses amounting to millions of dollars annually. In this context, prioritizing employee wellness, cultivating empathy, and implementing proactive interventions are not mere organizational pursuits; they are fundamental financial imperatives.

Anthrolytics presents a transformative solution: Predictive Behavioral Analytics for Contact Centers, a cutting-edge platform integrating with your existing Verint platform. Our solution leverages advanced, patent-pending algorithms to forecast the emotional profile of every employee, every day, providing an intricate understanding of individual motivation levels, likelihood of unplanned absence, and potential resignations. 

With Anthrolytics Predictive Behavioral Analytics, transform your approach to employee wellness and organizational culture. Understand and respond to the unique needs of your team, fostering a harmonious environment that mitigates attrition, enhances operational efficiency, and significantly curtails associated costs.

How does it work?

Anthrolytics Predictive Behavioral Analytics is a SaaS Platfrom  that will present data on the emotional profile and next likely behavior of every employee, every day. This data is presented within the Verint platform to allow your team managers to understand the trend of individual employees, what is driving that behavior and to proactively intervene to create a positive work environment.

What is required to work?

To implement the Anthrolytics solution requires subscription to:

• Anthrolytics
• Verint Performance Management

What are the Benefits of using it?

1. Enhanced Proactive Intervention:
   By equipping your team with our insightful data, you gain the capability to see predicted behavioral trends, allowing for timely, proactive strategies to prolong employee tenure and foster a conducive working environment.
2. Exceptional Employee Wellness Programs:
   Have the information to develop and implement unparalleled employee wellness programs designed to nurture and maintain the well-being of your staff, reinforcing a positive organizational culture.
3. Substantial Cost Reduction:
   Optimally reduce your attrition costs significantly. In typical scenarios, extending employee tenure by merely two months can translate to an approximately 25% reduction in attrition-related costs.

Want to know more? Watch Anthrolytics on our Marketplace Showcase Webinar series here: