What is it? 

CAS RFB adapter for VFC is a highly configurable set of tests undertaken on dial tone, private wires, intercom and turret to turret on Trader’s handsets and or speakers.

How does it work?

CAS RFB notifies customers of failures such as
- Inability to log into the Turret
- Inability to place a call on Turret
- Inability to see the metadata generated from the Turret
- Inability to see the metadata in the VFC

CAS RFB connects to the published API of VFC, IPC and BT Trading to facilitate the above tests.

What is required to work?

To implement CAS RFB customer need

-  CAS RFB software installed 

-  API from VFC

-  BT Trading API

-  IPC Systems Bluewave API

CAS RFB works with both VFC On-Prem & VFC Cloud Solutions

Lists the test RFB has Carried Out & Alerts Generated

List where the alerts have occurred

Low level details of alert

Breakdown Trends by Device

What are the benefits of using it?

Today, 70% of compliance issues can be traced back to human error.    Senior Managers are seeking to embrace automation to provide better and more reliable services, whilst releasing highly skilled Trader Voice engineers from manually repetitive tasks. Today virtually every customer has the strategic imperative to drive automation, CAS RFB an enabler for this agenda. Below are some of the wider benefits customers secure from CAS RFB:

Improve Trader Outcomes
Eliminates human error in repetitive testing processes

Reduction of Human Error
Eliminates human error in repetitive testing processes

Comprehensive Coverage
Transition from manual proactive testing of 1-2% of the estate to 100% on the estate

Resource Optimization
Frees up IT teams from repetitive tasks, allowing them to focus on more critical activities

Pre-Trading Day Issue Resolution
Enables IT teams to proactively correct issues before the start of the trading day

Reduce Upgrade Periods
Post-patch, 100% of devices can be tested, minimizing downtime

Compatibility with Beyond Turret Devices
CAS RFB  can test Cisco phones

Proven effectiveness
CAS RFB deployed in a top 5 global investment bank

Voice Quality Assurance
Ability to ingest Verint Financial Compliance Voice Quality Check into the RFB dashboard

Cloud Ready
Software can be deployed in customers Cloud, for Microsoft Azure CAS RFB can be deployed in Terraform script collapsing the time to install our software