Financial institutions face growing regulatory scrutiny, particularly regarding compliance in communications across Unified Communications (UC) platforms. Regulations require these institutions to maintain accurate and complete records of communications (e.g., emails, instant messages, screen share, file share, audio and video calls) for specific time periods. If firms fail to store or properly archive these communications, they can face huge fines.
With the rise of agile software development, major cloud solution vendors continuously roll out updates, new innovations, security enhancements, and fixes. This pace of change makes it increasingly difficult for firms to maintain compliance across all communication channels. Legacy manual walk-the-floor approaches, once suited for traditional PBX systems, struggle to keep up with the fast-evolving UC platforms, exposing firms to regulatory risks due to gaps in monitoring and retention systems.
What is it?
TekVizion's Compliance Attestation is a specialized solution that helps financial institutions using Verint Financial Compliance meet regulatory requirements for Unified Communications (UC). By automating compliance validation, it ensures that user interactions across all UC channels adhere to critical regulations. This service minimizes manual effort and keeps firms audit-ready, providing continuous compliance attestation across communication platforms.
How does it work?
TekVizion’s compliance attestation platform automates validation of audio/video calls, messaging, meetings, and screen or file sharing by emulating real user actions. It verifies recordings within Verint Financial Compliance, ensuring it meets required standards. The service also evaluates the integration performance between the communication platform and Verint Engagement Data Management Voice capture to guarantee seamless, compliant functionality.
What is required to work?
This requires deployment of TekVizion Compliance Attestation Platform in the enterprise network and installation of TekVizion bots on the UC client workstations.
What are the Benefits of using it?
With proactive monitoring, daily attestations, and streamlined support, our platform helps institutions minimize regulatory risk, boost operational efficiency, and avoid costly fines, ensuring a secure and compliant communications environment for the financial sector.