Verint Marketplace
Get the most from your Verint solutions with these downloadable assets offering the latest innovations—some free, and some available for purchase from our partners.
The Verint Community ticketing application allows community users to raise public and private tickets to be viewed and responded to. As an admin/moderator to the community, they can answer the tickets via a dashboard and close them when completed.
If the ticket is created as public, a moderator/admin can verify the answer to ensure the end user is getting the correct information.
As an admin, you can also set up canned responses to allow a more efficient response time to new tickets.
Cost – 20% of Verint User Licence.
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Want to know more? Watch 4 Roads on our Marketplace Showcase Webinar series here: