The adapter performs two functions. On a daily basis…
- It gathers employee time off balances from within Workday and updates employees time off balances in Verint WFM.
- It identifies new time off events (approved and cancelled) from within Workday and then creates an events on the associated employee’s schedules in Verint WFM.
*The adapter can be installed with one or both of the functions enabled.
What is required to work?
- Adapter Subscription
- Verint Workforce Management
- Workday