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Engagement Data Management
Feature availability for EDM Essentials and Enterprise
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Compliance
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Data management
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Data enrichment
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Administration
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Managing messaging, alerts, and notifications
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Product license update
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Google ChromeOS screen recording
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Agent desktops and devices
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Viewing and exporting interactions to storage targets
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API Keys for automating tasks
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Capture rules
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Extensions and capture profiles
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Interaction metadata
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Agent Voice Signature
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Customer-managed key for KMS
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Bring your own key
Set up the AWS Key Encryption Key (KEK)
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Configure Encryption Key Management
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Hybrid deployment
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Data capture
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Reporting
Bring your own key
Revision
Creation Date
Revision Author
Current Revision
15 Oct 2025 2:43 PM
Verint Connect
View current version