News & Updateshttps://connect.verint.com/verint-products/em/b/news/atomTelligent Community (Build: 13.0.1.32004)2023-12-18T16:53:39ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR8 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released2026-03-30T12:03:53Z2026-03-30T12:03:53ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR8 is now available for download.
The HFR is available <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4040&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR19 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released2026-03-04T17:38:22Z2026-03-04T17:38:22ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR19 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4038&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR7https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr72026-02-16T13:05:03Z2026-02-16T13:05:03ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR7 is now available for download.
The HFR is available <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.verint.com%2Fview%2F%23%2Fc2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ%3D%3D%3Ftitle%3DTo%2520Download%2520KB600511%2520Click%2520Here.htm&data=05%7C02%7CJessica.Milne%40verint.com%7Cc00ea781954a4058e8d208de6c552fe0%7Cbb2ed304409949cfb081cbb7a3a580ca%7C0%7C0%7C639067310298357040%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ACkKFwrlzLxUQLbG1h8eIz2RDPPP%2BnAU9g%2BwBAgPZ6o%3D&reserved=0">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4025&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR18 releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released2026-02-02T13:56:43Z2026-02-02T13:56:43ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR18 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4022&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR6 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released2026-02-02T13:56:43Z2026-02-02T13:56:43ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR6 is now available for download.
The HFR is available <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4021&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR22 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released2026-01-12T11:30:04Z2026-01-12T11:30:04ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>.
To view the Release Notes, which contains a list of the fixes made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4015&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR5 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released2025-12-09T16:26:57Z2025-12-09T16:26:57ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR5 is now available for download.
The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1379">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4010&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR4 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released2025-12-02T15:06:51Z2025-12-02T15:06:51ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR4 is now available for download.
The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4008&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released2025-11-26T17:50:22Z2025-11-26T17:50:22ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download.
The HFRs are available at the following links:
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a>
<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a>
To view the Release Notes, which contains a list of the fixes and...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4006&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR3 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released2025-09-29T11:13:33Z2025-09-29T11:13:33ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR3 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4000&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR2 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released2025-09-19T14:00:56Z2025-09-19T14:00:56ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR2 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3997&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR16 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released2025-08-12T14:51:46Z2025-08-12T14:51:46ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR16 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3995&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR17 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released2025-08-12T14:51:45Z2025-08-12T14:51:45ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR17 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3994&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR17 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released2025-08-12T13:51:42Z2025-08-12T13:51:42ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR17 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3993&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released2025-07-22T13:36:55Z2025-07-22T13:36:55ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR15 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3988&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released2025-07-22T09:36:39Z2025-07-22T09:36:39ZChannel Automation / Knowledge Management Enterprise 2025R1 HFR1 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3986&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released2025-06-24T15:36:48Z2025-06-24T15:36:48ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR14 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3980&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation and Knowledge Management Enterprise 2025R1 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released2025-05-21T09:53:04Z2025-05-21T09:53:04ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3976&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released2025-05-20T10:51:49Z2025-05-20T10:51:49ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR13 is now available for download.
To obtain the HFR, click <a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3973&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released2025-05-16T10:25:14Z2025-05-16T10:25:14ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR16 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3971&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR12https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr122025-05-02T13:40:00Z2025-05-02T13:40:00ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3966&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released2025-04-22T13:21:53Z2025-04-22T13:21:53ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3964&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released2025-04-15T15:36:58Z2025-04-15T15:36:58ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3960&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR15https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr152025-04-09T16:55:18Z2025-04-09T16:55:18ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR15 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3958&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR7https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr72025-02-26T13:21:24Z2025-02-26T13:21:24ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3950&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released2025-01-27T12:22:54Z2025-01-27T12:22:54ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR5 and HFR6 are now available for download for on-premise installations.
To obtain HFR5, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>.
To obtain HFR6, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>.
To view the Relea...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3945&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released2025-01-10T15:10:45Z2025-01-10T15:10:45ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>.
To view the Release Notes, which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3941&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released2025-01-08T12:01:42Z2025-01-08T12:01:42ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR14 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3939&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released2024-12-16T15:34:46Z2024-12-16T15:34:46ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR13 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>.
To view the Release Notes, which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3937&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released2024-12-09T11:01:58Z2024-12-09T11:01:58ZChannel Automation / Knowledge Management Enterprise 2024R6 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>.
To view the Release Notes, which contains a list of the f...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3934&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released2024-12-03T10:56:06Z2024-12-03T10:56:06ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR12 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3932&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released2024-11-18T15:17:50Z2024-11-18T15:17:50ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR11 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3924&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2024R6 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released2024-11-15T17:18:35Z2024-11-15T17:18:35ZWe are pleased to announce the general availability (GA) of Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.
This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3922&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released2024-09-09T11:08:01Z2024-09-09T11:08:01ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3906&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released2024-08-27T09:46:12Z2024-08-27T09:46:12ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR10 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>.
To view the Release Notes, which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3899&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released2024-08-27T09:42:36Z2024-08-27T09:42:36ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR17 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3900&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released2024-07-10T12:28:53Z2024-07-10T12:28:53ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR14 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3892&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released2024-07-01T14:41:29Z2024-07-01T14:41:29ZChannel Automation / Knowledge Management Enterprise 2023R2 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3889&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released2024-06-27T15:35:09Z2024-06-27T15:35:09ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR9 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3887&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released2024-06-21T14:18:11Z2024-06-21T14:18:11ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR10 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3884&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released2024-05-08T12:26:22Z2024-05-08T12:26:22ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR8 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3874&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released2024-04-08T13:09:35Z2024-04-08T13:09:35ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR7 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3871&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-11035940442024-04-04T12:30:23Z2024-04-04T12:30:23ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3868&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released2024-03-25T14:39:09Z2024-03-25T14:39:09ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR6 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3866&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released2024-03-15T14:35:43Z2024-03-15T14:35:43ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR5 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>.
To view the Release Notes, which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3864&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released2024-03-04T11:03:24Z2024-03-04T11:03:24ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR13 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3862&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released2024-02-27T14:51:41Z2024-02-27T14:51:41ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR4 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3860&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R3 HFR7https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr72024-02-23T15:13:59Z2024-02-23T15:13:59ZChannel Automation / Knowledge Management Enterprise 2023R3 HFR7 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3855&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released2024-02-09T13:09:12Z2024-02-09T13:09:12ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR3 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>.
This HFR delivers the following behaviour change:
Channel Automat...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3837&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released2024-02-05T11:29:03Z2024-02-05T11:29:03ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3834&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released2024-01-19T10:30:38Z2024-01-19T10:30:38ZEngagement Orchestration / Knowledge Management Enterprise 2022R4 HFR8 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3829&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released2024-01-17T10:10:29Z2024-01-17T10:10:29ZCase Management Enterprise / Knowledge Management Enterprise 15.3 2020R3 HFR12 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3827&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released2024-01-08T14:07:33Z2024-01-08T14:07:33ZEngagement Orchestration / Knowledge Management Enterprise 2022R5 HFR15 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3824&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released2024-01-08T13:24:11Z2024-01-08T13:24:11ZChannel Automation / Knowledge Management Enterprise 2023R1 HFR9 is now available for download.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>.
To view the Release Notes, which contains a list of the fixes and enhancements made to&...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3822&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymousChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 Releasedhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released2023-12-18T16:53:39Z2023-12-18T16:53:39ZChannel Automation / Knowledge Management Enterprise 2023R4 HFR2 is now available for download for on-premise installations.
To obtain the HFR, click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>.
This HFR delivers improvements which impact configuration, behavio...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3817&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Anonymoushttps://connect.verint.com/members/anonymous