Engagement Management 15.3 FP3 HFR 13 is now available for download.
To obtain the HFR access the following link: https://verintconnect.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%20FP3/To%20Download%20KB... ( read more ) Read the full text.
Channel Automation
