https://connect.verint.com/verint-products/em/b/newsen-USTelligent Community 13Mon, 30 Mar 2026 12:03:53 GMThttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-releasedMon, 30 Mar 2026 12:03:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3bacec72-2b95-4895-ad81-8787ec751d04Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4040https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR8 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTE0L2RyaXZlSXRlbQ==?title=To%20Download%20KB600513%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4040&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-releasedWed, 04 Mar 2026 17:38:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:7be2d1f4-2e7f-4a09-bbd9-6bd029999416Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4038https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR19 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTExL2RyaXZlSXRlbQ==?title=To%20Download%20KB600512%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr19-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4038&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7Mon, 16 Feb 2026 13:05:03 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:315ba246-0bd7-42f0-8e19-e330e5019481Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4025https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR7 is now available for download. The HFR is available&nbsp;<a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fconnect.verint.com%2Fview%2F%23%2Fc2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTEwL2RyaXZlSXRlbQ%3D%3D%3Ftitle%3DTo%2520Download%2520KB600511%2520Click%2520Here.htm&amp;data=05%7C02%7CJessica.Milne%40verint.com%7Cc00ea781954a4058e8d208de6c552fe0%7Cbb2ed304409949cfb081cbb7a3a580ca%7C0%7C0%7C639067310298357040%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=ACkKFwrlzLxUQLbG1h8eIz2RDPPP%2BnAU9g%2BwBAgPZ6o%3D&amp;reserved=0">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4025&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-releasedMon, 02 Feb 2026 13:56:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:597b3db9-7b09-4461-beb5-8cba292f3ab4Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4022https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR18 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA2L2RyaXZlSXRlbQ==?title=To%20Download%20KB600508%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr18-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4022&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-releasedMon, 02 Feb 2026 13:56:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3afc8566-c6f3-473c-b94a-769c3b475e44Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4021https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR6 is now available for download. The HFR is available&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMTA3L2RyaXZlSXRlbQ==?title=To%20Download%20KB600509%20Click%20Here.htm">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the p...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4021&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-releasedMon, 12 Jan 2026 11:30:04 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:42f22787-7726-4054-9d53-836343f0d18dMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4015https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR22 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://connect.verint.com/view/#/c2l0ZXMvZmJiZDY3NjgtODZkMy00MjVmLWJiYmQtMDQ0YThkM2FjMTdlL2xpc3RzL2I0M2U3NzM0LTAwMWYtNDljYy1hMWUyLTYzZTA1NWExOGJkZi9pdGVtcy8yMDkxL2RyaXZlSXRlbQ==?title=Engagement%20Management%202024R6%20HFR22">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr22-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4015&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-releasedTue, 09 Dec 2025 16:26:57 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:f9ae9001-deba-49df-bda9-c0b37120c245Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4010https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR5 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1379">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr5-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4010&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-releasedTue, 02 Dec 2025 15:06:51 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:16adabed-b4a5-49db-9072-98186a0e8b67Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4008https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR4 is now available for download. The HFR is available <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1378">here</a>.&nbsp; To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;the produc...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4008&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-releasedWed, 26 Nov 2025 17:50:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:3cfbc0ca-7ac3-459a-9876-9bf90561bfecMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4006https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1376">HFR19</a> <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1377">HFR20</a> To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4006&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-releasedMon, 29 Sep 2025 11:13:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2d101738-c45f-4e99-a69e-8d31c2c75bb2Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=4000https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR3 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1373" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=4000&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-releasedFri, 19 Sep 2025 14:00:56 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2bef6958-b603-494d-9450-93aa1ba76779Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3997https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR2 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1370" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr2-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3997&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-releasedTue, 12 Aug 2025 14:51:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:068109ce-241e-48e0-b5df-bcfa69e68ecfMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3995https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR16 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1368" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr16-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3995&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-releasedTue, 12 Aug 2025 14:51:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d604acb8-dac3-46b6-a66f-97f43a342d52Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3994https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1367">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3994&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-releasedTue, 12 Aug 2025 13:51:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2b28788f-fb1d-4749-9779-0269a0c807eaMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3993https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR17&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1369">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3993&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-releasedTue, 22 Jul 2025 13:36:55 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:e5a51f71-00e0-4b56-a5eb-6f138f56d285Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3988https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1366" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3988&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-releasedTue, 22 Jul 2025 09:36:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5abc503e-7c84-43f8-b95e-b29642070febMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3986https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2025R1 HFR1 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1365" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&nbsp;th...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2025r1-hfr1-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3986&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2025R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-releasedTue, 24 Jun 2025 15:36:48 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:262ad492-20dd-494f-805a-c2a3b08a52c8Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3980https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR14&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1362" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3980&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-releasedWed, 21 May 2025 09:53:04 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b97809ec-4df0-49d1-aef3-cdb263630779Lesley Gordon0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3976https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2025R1 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released-1704313575">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-and-knowledge-management-enterprise-2025r1-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3976&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2025R1Knowledge Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-releasedTue, 20 May 2025 10:51:49 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:71e39294-95d4-4b62-b25e-4d07b5c555ebLesley Gordon0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3973https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6 HFR13&nbsp; is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a class="_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0" title="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1359" data-renderer-mark="true">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3973&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement OrchestrationreleaseHFR132024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-releasedFri, 16 May 2025 10:25:14 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b7b76f48-831a-47b0-9425-6c0a18a337e9Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3971https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR16 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1358">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr16-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3971&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12Fri, 02 May 2025 13:40:00 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:fff1d5d4-932f-4d49-ab39-1050a2e391f8Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3966https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR12 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1357">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr12">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3966&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-releasedTue, 22 Apr 2025 13:21:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2f6823e1-c178-48f6-a8ad-f242aafd3643Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3964https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR11 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1356">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr11-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3964&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-releasedTue, 15 Apr 2025 15:36:58 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a86ce6e7-a1b5-49dd-ae9f-09121bc835b1Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3960https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR10 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1353">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3960&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15Wed, 09 Apr 2025 16:55:18 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:51512471-d412-4351-a14a-c0437b537278Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3958https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR15 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1352">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr15">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3958&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7Wed, 26 Feb 2025 13:21:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:18543022-2e9d-4f4d-872f-afc1af372494Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3950https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR7 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1349">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3950&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-releasedMon, 27 Jan 2025 12:22:54 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:bf98742e-0262-4450-8c30-20816c562b9aMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3945https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR5 and HFR6&nbsp;are now available for download for on-premise installations. To obtain HFR5,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1348">here</a>. To obtain HFR6,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1347">here</a>. To view the&nbsp;Relea...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr5-and-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3945&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-releasedFri, 10 Jan 2025 15:10:45 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:725e78a5-b540-4e46-ba4c-813f91048a68Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3941https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR4 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1346">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3941&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-releasedWed, 08 Jan 2025 12:01:42 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d8a6b1f3-f4be-435f-a737-51a67d8b9d47Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3939https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR14 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1345">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3939&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-releasedMon, 16 Dec 2024 15:34:46 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:8b289e98-9849-467a-a27a-d21ba93bbd60Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3937https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR13 is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1342">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3937&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-releasedMon, 09 Dec 2024 11:01:58 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:24821020-b271-4015-a0b2-c79c3f96d068Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3934https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2024R6&nbsp;HFR3&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1341">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the f...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3934&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2024R6Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-releasedTue, 03 Dec 2024 10:56:06 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:2106fb2c-586b-4d52-9940-37af2fca9b67Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3932https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR12&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1339">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr12-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3932&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-releasedMon, 18 Nov 2024 15:17:50 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:75e3120c-48cf-4dba-82ac-3093deb99822Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3924https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR11&nbsp;is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1336">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr11-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3924&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-releasedFri, 15 Nov 2024 17:18:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:313969cb-f244-41f5-98b4-970ec45371f1Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3922https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released#commentsWe are&nbsp;pleased to announce the general availability (GA)&nbsp;of&nbsp;Channel Automation (CA) and Knowledge Management Enterprise (KME) 2024R6 for on-premise installations.&nbsp; This release delivers key improvements which impact configuration,...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2024r6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3922&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseGA2024R6Knowledge Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-releasedMon, 09 Sep 2024 11:08:01 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:de48fabe-6957-4d2d-840a-4c8ba071bfe5Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3906https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1333">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3906&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-releasedTue, 27 Aug 2024 09:46:12 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d8253a3f-6fab-48b3-b32c-72de27400cf2Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3899https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR10&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1331">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3899&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-releasedTue, 27 Aug 2024 09:42:36 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:9e2d0a72-a044-4160-9f40-c3dc189af3abMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3900https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR17 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1332">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr17-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3900&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-releasedWed, 10 Jul 2024 12:28:53 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b2dc9c37-463f-48b7-95fc-92b62c0595f8Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3892https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR14 is now available for download. To obtain the HFR,&nbsp;click <a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1326">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr14-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3892&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement OrchestrationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-releasedMon, 01 Jul 2024 14:41:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:ddf1b12d-1337-46f6-af95-15a86c804afaMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3889https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R2&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1325">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r2-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3889&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2023R2releaseKnowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-releasedThu, 27 Jun 2024 15:35:09 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b02e6a7f-bdd5-4ca4-8b5a-8368b5d1ae1cMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3887https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR9&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1324">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3887&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-releasedFri, 21 Jun 2024 14:18:11 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a16e22fc-6761-4341-a41a-25b6478b45b0Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3884https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR10&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1323">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr10-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3884&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-releasedWed, 08 May 2024 12:26:22 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:b38a35ba-60c6-4765-aa57-e9b37a9318baMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3874https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR8&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1318">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3874&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-releasedMon, 08 Apr 2024 13:09:35 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:abe2b41e-eb6a-4512-a49d-857e46d2620aMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3871https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR7&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1312">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr7-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3871&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044Thu, 04 Apr 2024 12:30:23 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:853280a8-aebc-4836-a58d-fd04cc7eeb3cMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3868https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1311">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1812078920">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released-1103594044">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3868&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationEngagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-releasedMon, 25 Mar 2024 14:39:09 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:4c4d891c-08f8-48ec-841b-b0519325e779Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3866https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR6&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1310">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr6-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3866&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-releasedFri, 15 Mar 2024 14:35:43 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:23a55595-1859-4d5f-8379-6f6c50b5f2d5Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3864https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR5&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1309">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr5-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3864&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-releasedMon, 04 Mar 2024 11:03:24 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:45a9c718-68ea-4df7-9f4a-1047cff23849Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3862https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR13 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1308">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr13-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3862&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-releasedTue, 27 Feb 2024 14:51:41 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:69bee65c-1fbd-43ef-bccb-d66c5e4cfec0Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3860https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR4&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1307">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr4-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3860&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7Fri, 23 Feb 2024 15:13:59 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:d399241f-adb0-49fa-b0f3-713a0aec7bd8Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3855https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R3&nbsp;HFR7&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1304">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r3-hfr7">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3855&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R3Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-releasedFri, 09 Feb 2024 13:09:12 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:c7d40c1a-2016-4972-bc82-14d265b16b0dMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3837https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR3&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/_layouts/15/DocIdRedir.aspx?ID=H5HD5KZFQCSN-1520323281-1302">here</a>. This HFR delivers the following behaviour change: Channel Automat...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr3-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3837&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-releasedMon, 05 Feb 2024 11:29:03 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5489e906-2a8e-4669-8221-da1a0c5bf7fdMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3834https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2021R4 HFR9 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202021R4/To%20Download%20KB600449%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements ...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2021r4-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3834&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationreleaseKnowledge Management EnterpriseHFRCase Management Enterprise15.3 2021R4https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-releasedFri, 19 Jan 2024 10:30:38 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:77e34b78-5aa9-4e19-b3e2-8302ae32abb8Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3829https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R4&nbsp;HFR8 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R4/To%20Download%20KB600447%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r4-hfr8-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3829&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automation2022R4Engagement OrchestrationreleaseKnowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-releasedWed, 17 Jan 2024 10:10:29 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5357247a-3fa6-46a4-9410-47ea38585c23Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3827https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released#commentsCase Management Enterprise&nbsp;/ Knowledge Management Enterprise&nbsp;15.3 2020R3 HFR12 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%202020R3/To%20Download%20KB600446%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/case-management-enterprise-knowledge-management-enterprise-15-3-2020r3-hfr12-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3827&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">releaseKnowledge Management Enterprise15.3 2020R3HFRCase Management Enterprisehttps://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-releasedMon, 08 Jan 2024 14:07:33 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:a48db041-9dbd-4654-9342-43362b6be9d4Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3824https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released#commentsEngagement Orchestration&nbsp;/ Knowledge Management Enterprise 2022R5&nbsp;HFR15 is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2022R5/To%20Download%20KB600444%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made t...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/engagement-orchestration-knowledge-management-enterprise-2022r5-hfr15-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3824&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">Engagement Orchestrationrelease2022R5Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-releasedMon, 08 Jan 2024 13:24:11 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:927419c5-bfad-4a45-a9d7-3df4dda39d74Milne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3822https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R1&nbsp;HFR9&nbsp;is now available for download. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R1/To%20Download%20KB600445%20Click%20Here.htm">here</a>. To view the&nbsp;Release Notes,&nbsp;which contains a list of the fixes and enhancements made to&amp;...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r1-hfr9-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3822&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R1Knowledge Management EnterpriseHFRhttps://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-releasedMon, 18 Dec 2023 16:53:39 GMT4ea52478-325c-46c6-b7b8-6c8b42b8e71f:5d99af80-2e89-48ad-9140-6c7544f8faaeMilne, Jessica0https://connect.verint.com/verint-products/em/b/news/rsscomments?WeblogPostID=3817https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released#commentsChannel Automation&nbsp;/ Knowledge Management Enterprise 2023R4&nbsp;HFR2&nbsp; is now available for download for on-premise installations. To obtain the HFR,&nbsp;click&nbsp;<a href="https://vc.verint.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/2023R4/To%20Download%20KB600442%20Click%20Here.htm">here</a>. This HFR delivers improvements which impact configuration, behavio...(<a href="https://connect.verint.com/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)(<a href="https://connect.verint.com/verint-products/em/b/news/posts/channel-automation-knowledge-management-enterprise-2023r4-hfr2-released">read more</a>)<img src="https://connect.verint.com/aggbug?PostID=3817&AppID=20&AppType=Weblog&ContentType=0" width="1" height="1">channel automationrelease2023R4Knowledge Management EnterpriseHFR