Channel Automation
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R2 HFR2 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancemen...( read more )
New e-learning is now available for Knowledge Management Enterprise on the Verint Cloud Academy. Access the course here: KME - Agent Search and Overview. Use our new self-learning course and videos to learn how to navigate Knowledge Manage...( read more…
Engagement Orchestration / Knowledge Management Enterprise 2022R3 HFR1 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements made to ...( read more )
We are pleased to announce the general availability (GA) of Engagement Orchestration (EO) and Knowledge Management Enterprise (KME) 2022R3 for on-premise installations. This release delivers key improvements which impact con...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R2 HFR1 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancemen...( read more )
Case Management Enterprise / Knowledge Management Enterprise 115.3 2021R1 HFR8 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR9 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R2 HFR4 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements made ...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR8 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR5 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ...( read more )
We are pleased to announce the general availability (GA) of Engagement Orchestration (EO) and Knowledge Management Enterprise (KME) 2022R2 for on-premise installations. This release delivers key improvements which impact configur...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR7 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR6 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR5 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR4 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR9 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR3 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR2 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2020R2 HFR11 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR1 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR4 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ...( read more )
We are pleased to announce the general availability (GA) of Engagement Orchestration (EO) and Knowledge Management Enterprise (KME) 15.3 Update 2022R1 for on-premise installations. Engagement Orchestration is the new name for Cas...( read more )
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R4 HFR3 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2020R3 HFR5 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements made to...( read more )
Engagement Orchestration / Knowledge Management Enterprise 15.3 2020R3 HFR6 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements made to...( read more )
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