Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR4 is now available for download.
- To obtain the HFR, access the download link here.
- To view the Release Notes, which contains a list of the fixes and enhancements made to the product in this release, see https://verintconnect.com/Authoring/EIS/Technical/Assets/151%20Documents/15.3-2021R3/EM%2015.3-2021R3-HFR4%20Release%20Notes.html
The Email Conversation Ownership feature was added in this release, see the 2021R3 Release Pack for an overview and links to detailed documentation.
To view documentation on installing HFRs see: http://em-docs.verint.com/15_3/em-install-docs/Content/Installing_EM/Upgrading_EM.htm
