Channel Automation / Knowledge Management Enterprise 2023R4 HFR4 is now available for download for on-premise installations.
- To obtain the HFR, click here.
This HFR delivers the following behaviour change:
- Channel Automation
- Microsoft Graph Email - Work Items are now generated for emails which could not be polled successfully.
To view more details and links to the relevant documentation, please refer to the HFR Feature Enhancements in the 2023R4 Release Pack.
To view the Release Notes, which contains a list of the fixes and enhancements made to the product in this release, see 2023R4 HFR4 Release Notes.
To view documentation on installing HFRs see: Upgrading the Application (em-docs.verint.com).
