Channel Automation / Knowledge Management Enterprise 2024R6 HFR11 is now available for download for on-premise installations.
- To obtain the HFR, click here.
To view the Release Notes, which contains a list of the fixes made to the product in this release, see 2024R6 HFR11 Release Notes.
The following new features are available in this HFR:
- Variable Polling
- Auto Wrapup for Async Messaging
For details, see HFR Feature Enhancements.
To view documentation on installing HFRs see: Upgrading the Application (em-docs.verint.com).