Channel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 Released

Channel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download.

• The HFRs are available at the following links:

  • HFR19
  • HFR20

• To view the Release Notes, which contains a list of the fixes and enhancements made to the product in this release, see 2024R6 HFR19 Release Notes and 2024R6 HFR20 Release Notes.  

• For information on new features added in this HFR, see HFR Feature Enhancements in the 2024R6 Release Pack. 

To view documentation on installing HFRs see: Upgrading the Application (em-docs.verint.com).