Engagement Management 15.3 FP8 HFR3 is now available for download.
- To obtain the HFR, access the download link here
- To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in this release, see https://verintconnect.com/Authoring/EIS/Technical/Assets/151%20Documents/15.3-FP8/ReleaseNotes15.3-FP8-HFR3.html
This HFR contains updates to the Agent Desktop Controller JavaScript API and the Live Chat Availability API.
To view more details and links to the relevant documentation, please refer to:
To view documentation on installing HFRs see:
http://em-docs.verint.com/15_3/em-install-docs/Content/Installing_EM/Upgrading_EM.htm
