/verint-products/em/b/release-news/posts/channel-automation-knowledge-management-enterprise-2024r6-hfr19-and-20-releasedChannel Automation / Knowledge Management Enterprise 2024R6 HFR19 and 20 are now available for download. The HFRs are available at the following links: HFR19 HFR20 To view the Release Notes, which contains a list of the fixes and...en-USTelligent Community 13