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Did You Hear? Verint Wins Multiple Excellence and Innovation Awards

By Amy Curry

On 23 Mar 2021

1 minute read

Did You Hear? Verint Wins Multiple Excellence and Innovation Awards

By Amy Curry


Posted in Customer Engagement

  • Cloud
  • verint
  • self service
  • Text Analytics
  • Customer Experience
  • interactive voice response
  • Workforce Management
  • customer awards
  • intelligent virtual assistants
  • Customer Service
  • voice self service
  • Knowledge Management
  • Workforce Optimization
  • customer engagement
  • innovation
  • intelligent self service
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Verint was recently recognized for excellence in customer engagement cloud, workforce optimization, knowledge management, voice self-service and text analytics.

2021 Stevie Awards for Sales and Customer Service: Verint’s Customer Engagement Cloud Platform was a winner in the Sales or Customer Service Solutions Technology Partner of the Year category.

CUSTOMER Magazine 2020 Workforce Optimization Innovation Awards: CUSTOMER Magazine recently recognized Verint as a leader in the Workforce Optimization category.

2020 Customer Sales and Service World Awards: Verint Virtual Assistant and Verint Workforce Management won awards in the Cloud Computing/SaaS Product or Service for the Contact Center category. Verint Voice Self-Service was also a winner in the Interactive Voice Response Solution category.

2020 KMWorld Readers’ Choice Awards: KMWorld readers selected the market’s top knowledge management technology products and services across 14 categories, recognizing several Verint solutions.

Read on for more details in the press release.

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