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The Future of Work Is Coming into View

By Mike Bookey

On Mon, Jun 28, 2021 0
Did You Hear? Verint Extends Leadership in Workforce Management with AI-Powered Intelligent Interviewing

By Verint Connect Member

On Fri, Jun 25, 2021 0
Why a Community Platform Is a Marketer’s Dream

By Verint Connect Member

On Wed, Jun 23, 2021 0
UGI Utilities: Creating a Customer-Driven Experience During a Crisis

By Verint Connect Member

On Mon, Jun 21, 2021 0
Engagement Management 15.3 FP8 HFR8 Released

By Milne, Jessica
On Fri, Jun 18, 2021
Engagement Management 15.3 FP8 HFR8 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Manageme...

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Engagement Management 15.3 FP8 HFR8 Released

By Milne, Jessica
On Fri, Jun 18, 2021
Engagement Management 15.3 FP8 HFR8 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Manageme...( read more )

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Engagement Management 15.3 FP8 HFR8 Released

By Milne, Jessica
On Fri, Jun 18, 2021
Engagement Management 15.3 FP8 HFR8 is available for download. To obtain the HFR, access the download link here To view the Release Notes, which contain a list of all fixes and enhancements made to Engagement Manageme...( read more )

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Reimagine the Future of Work—a Fireside Chat with Dan Bodner and Rowan Trollope

By Natalie Majerko

On Thu, Jun 17, 2021 0
The Real Impact of Contact Center Security Breaches

By Tim Mccurry

On Tue, Jun 15, 2021 0
Top 5 Sessions from Engage21

By Haley Malone

On Mon, Jun 14, 2021 0
Shoe Carnival: A 90 Day Transformation

By Verint Connect Member

On Thu, Jun 10, 2021 0
Did You Hear? TELUS International Deploys Verint Workforce Engagement on Google Cloud’s Platform Worldwide

By Verint Connect Member

On Tue, Jun 08, 2021 0
Future of Work: The Post-COVID Contact Center Will Rely on Automation More than Ever

By Mike Bookey

On Mon, Jun 07, 2021 0
Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...

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Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

0
Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

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Top U.S. Banks Have Improved CX During the Pandemic

By Verint Connect Member

On Wed, Jun 02, 2021 0
Verint Speakers in June: Critical Insights Through AI, Better CX in Government and Banking, and More

By Susanne Pitts

On Tue, Jun 01, 2021 0
Data, Data, Everywhere…

By Iain Daws

On Wed, May 26, 2021 0
Verint’s XM Clients Inspire and Educate at Engage21

By Verint Connect Member

On Tue, May 25, 2021 0
Engage21 Was a Fantastic Success—Now You Can Access It On-Demand!

By Celia Fleischaker - Chief Marketing Officer

On Mon, May 24, 2021 0
Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...

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Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

0
Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

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