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Top 5 Sessions from Engage21

By Haley Malone

On Mon, Jun 14, 2021 0
Shoe Carnival: A 90 Day Transformation

By Verint Connect Member

On Thu, Jun 10, 2021 0
Did You Hear? TELUS International Deploys Verint Workforce Engagement on Google Cloud’s Platform Worldwide

By Verint Connect Member

On Tue, Jun 08, 2021 0
Future of Work: The Post-COVID Contact Center Will Rely on Automation More than Ever

By Mike Bookey

On Mon, Jun 07, 2021 0
Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...

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Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

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Engagement Management 15.3 2021R1 HFR 2 Released

By Milne, Jessica
On Mon, Jun 07, 2021
Engagement Management 15.3 2021R1 HFR2 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

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Top U.S. Banks Have Improved CX During the Pandemic

By Verint Connect Member

On Wed, Jun 02, 2021 0
Verint Speakers in June: Critical Insights Through AI, Better CX in Government and Banking, and More

By Susanne Pitts

On Tue, Jun 01, 2021 0
Data, Data, Everywhere…

By Iain Daws

On Wed, May 26, 2021 0
Verint’s XM Clients Inspire and Educate at Engage21

By Verint Connect Member

On Tue, May 25, 2021 0
Engage21 Was a Fantastic Success—Now You Can Access It On-Demand!

By Celia Fleischaker - Chief Marketing Officer

On Mon, May 24, 2021 0
Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...

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Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

0
Engagement Management 15.3 Update 2021R2 Released

By Milne, Jessica
On Thu, May 20, 2021
We are pleased to announce the general availability (GA) of Engagement Management 15.3 Update 2021R2. This release delivers key improvements which impact security, configuration, behaviour and general usage. Highlights below: Agent Desktop...( read more…

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Engage21 Is This Week—Join Verint May 19-21 for this Amazing Event!

By Celia Fleischaker - Chief Marketing Officer

On Mon, May 17, 2021 0
Engagement Management 15.3 202R2 HFR 7 Released

By Milne, Jessica
On Fri, May 14, 2021
Engagement Management 15.3 2020R2 HFR7 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...

0
Engagement Management 15.3 202R2 HFR 7 Released

By Milne, Jessica
On Fri, May 14, 2021
Engagement Management 15.3 2020R2 HFR7 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

0
Engagement Management 15.3 202R2 HFR 7 Released

By Milne, Jessica
On Fri, May 14, 2021
Engagement Management 15.3 2020R2 HFR7 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Mana...( read more )

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New Forrester Report Names Verint as a Strong Performer in Customer Feedback Management

By Verint Connect Member

On Thu, May 13, 2021 0
Six Ways Internal Branding Can Make or Break a CX Program

By Verint Connect Member

On Tue, May 11, 2021 0
Taxpayers Are Customers Too

By Dick Bucci

On Mon, May 10, 2021 0
Engagement Management Release 15.3 2020R2 HFR6

By Milne, Jessica
On Fri, May 07, 2021
Engagement Management 15.3 2020R2 HFR6 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement...

0
Engagement Management Release 15.3 2020R2 HFR6

By Milne, Jessica
On Fri, May 07, 2021
Engagement Management 15.3 2020R2 HFR6 is now available for download. To obtain the HFR, access the download link here To view the Release Notes which contain a list of all fixes and enhancements made to Engagement...( read more )

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