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Secret Sauce to Leveraging WFO Successfully in Back-Office Operations

By Nicole Nevulis

On Thu, Sep 27, 2018 0
U-Haul Moves Forward with Verint Enterprise Workforce Management

By Rob Lamoureux

On Tue, Sep 25, 2018 0
The Value of Cross-channel Voice of the Customer

By Verint Connect Member

On Thu, Sep 20, 2018 1
Global Investment Bank Modernizes Customer Engagement with the Verint Cloud

By Susanne Pitts

On Fri, Sep 14, 2018 0
Focus on Fraud: How Financial Organizations Can Keep Up

By Verint Connect Member

On Tue, Sep 11, 2018 0
Use Voice of the Customer to Transform Your Contact Center Results: Part 2

By Verint Connect Member

On Mon, Sep 10, 2018 0
4 Ways to Align Customer Feedback and Product Innovation

By Verint Connect Member

On Fri, Sep 07, 2018 0
Verint September Speakers: Modernize Today’s Workforce to Capture—and Actually Use—the Voice of the Customer

By Susanne Pitts

On Thu, Sep 06, 2018 0
Driving Business Outcomes with the Voice of the Customer

By Verint Connect Member

On Thu, Sep 06, 2018 0
“An inspirational story of business success:” Verint Website Announced as Gold Stevie Winner for Best Overall Web Design

By Verint Connect Member

On Wed, Aug 29, 2018 2
Sutherland Gleans Actionable Insights from Verint Speech Analytics and Shares Across Its Teams—and Its Clients

By Rob Lamoureux

On Mon, Aug 27, 2018 0
Use Voice of the Customer to Transform Your Contact Center Results: Part 1

By Verint Connect Member

On Thu, Aug 23, 2018 0
Intelligent Virtual Agents (IVAs): A Bot or Not?

By Susanne Pitts

On Tue, Aug 21, 2018 0
Registration is now open for Engage EMEA 2018, Verint’s Annual Customer Conference

By LisetteJochemsen
On Tue, Aug 21, 2018
Our customer conference, dedicated to understanding how to simplify, modernise and automate your customer engagement, will be packed with keynote speakers, customer presentations, networking opportunities and more. We’re also delighted to anno...( read…

0
Registration is now open for Engage EMEA 2018, Verint’s Annual Customer Conference

By LisetteJochemsen
On Tue, Aug 21, 2018
Our customer conference, dedicated to understanding how to simplify, modernise and automate your customer engagement, will be packed with keynote speakers, customer presentations, networking opportunities and more. We’re also delighted to anno...

0
How Can You Truly Differentiate in Your Contact Center?

By Verint Connect Member

On Thu, Aug 16, 2018 0
3 Ways to Boost Call Center Efficiency with Speech Analytics

By Lauren Dempsey

On Tue, Aug 14, 2018 0
5 Surefire Steps to Alleviate Call Center Pain Points

By Verint Connect Member

On Mon, Aug 13, 2018 2
Customers Rank Verint Highest in Overall Product Satisfaction on Intelligent Virtual Agent Solutions in New Report

By Susanne Pitts

On Fri, Aug 10, 2018 0
9 Tips for a More Accurate Call Center Forecast

By Mary Lou Joseph

On Tue, Aug 07, 2018 1
Verint to Address Creating an Effortless Customer Experience and Using Data to Enhance the Customer Journey

By Susanne Pitts

On Mon, Aug 06, 2018 0
What Can Knowledge Management Do for You?

By Susanne Pitts

On Wed, Aug 01, 2018 1

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