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Improving Customer Experience in the Contact Center. The Devil Is in the Data.

By Verint Connect Member

On Mon, Jul 30, 2018 0
Five Tips to Make Your WFM Team More Effective

By Mary Lou Joseph

On Wed, Jul 25, 2018 2
Verint Named Among Top 10 Public Safety Solution Providers and Most Innovative Security Product of the Year

By Susanne Pitts

On Tue, Jul 24, 2018 0
The State of Machine Learning in Business: Ask the Experts

By Verint Connect Member

On Thu, Jul 19, 2018 0
How the GDPR Affects the Banking Industry

By Matt Tengwall

On Wed, Jul 18, 2018 0
Embarking on a Community Strategy Is like University Orientation

By Jon Allen

On Tue, Jul 17, 2018 4
5 Trends That Will Affect Your Contact Center in the Next 10 Years

By Kelly Koelliker

On Mon, Jul 16, 2018 2
Knowledge Management Is Essential in the World of AI

By Verint Connect Member

On Wed, Jul 11, 2018 0
New Trends in Employee Engagement: Is Your Company Easy to Work For?

By Verint Connect Member

On Tue, Jul 10, 2018 7
Three Tips to be Proactive vs. Reactive in Scheduling Your Contact Center

By Mary Lou Joseph

On Fri, Jul 06, 2018 3
It’s Time for Real-Time Speech Analytics

By Lauren Dempsey

On Thu, Jun 28, 2018 0
Is Your Contact Center Future-proofed?

By Kelly Koelliker

On Wed, Jun 27, 2018 2
Verint Says “Simplify, Modernize, Automate”

By Dick Bucci

On Tue, Jun 26, 2018 0
Make Your Mark on the Dimension Data 2018 Global CX Benchmarking Questionnaire

By Verint Connect Member

On Mon, Jun 25, 2018 0
Share Your Data the Way Kids Share Their Toys

By Verint Connect Member

On Thu, Jun 21, 2018 0
Sage Elevates Brand and Better Serves Customers with Verint Community

By Rob Lamoureux

On Tue, Jun 19, 2018 1
GDPR: Summoning the Bulldog Spirit

By Iain Daws

On Mon, Jun 18, 2018 0
The Financial Institution of the Future

By Matt Tengwall

On Fri, Jun 15, 2018 5
Omnichannel – Taking Service from Good to Great

By Kelly Koelliker

On Wed, Jun 13, 2018 0
Two Lenses, Same Problem: Back-Office Inefficiencies

By Mary Lou Joseph

On Tue, Jun 12, 2018 0
How Technology Is Bringing Greater Speed, Ease and Accuracy to Workforce Engagement and Job Performance

By Susanne Pitts

On Mon, Jun 11, 2018 0
Visit Verint and Five9 at Customer Contact Week—And Register to Win a $100 Amazon Gift Card or an Amazon Echo Spot

By Verint Connect Member

On Wed, Jun 06, 2018 0
Verint to Address Automation and Workforce Engagement as Catalysts in Transforming Customer Service

By Susanne Pitts

On Tue, Jun 05, 2018 0
Three Ways to Ensure Your CX Initiatives Drive Desired Business Outcomes

By Verint Connect Member

On Fri, Jun 01, 2018 0

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