Channel Automation
By Doug Dennis
Engagement Management 15.3 FP7 HFR3 is now available for download. To obtain the HFR use Internet Explorer to access the download link here - there is a known issue with other browsers which we are working to resolve To view the Releas...( read more…
By Doug Dennis
Engagement Management 15.3 FP7 HFR3 is now available for download. To obtain the HFR use Internet Explorer to access the download link here - there is a known issue with other browsers which we are working to resolve To view the Releas...( read more…
By Doug Dennis
Engagement Management 15.3 FP7 HFR2 is now available for download. To obtain the HFR, access the download link using Internet Explorer - there is a known issue with other browsers which we are working to resolve To view the Release Notes&nb...( read…
By Doug Dennis
Engagement Management 15.3 FP7 HFR2 is now available for download. To obtain the HFR, access the download link using Internet Explorer - there is a known issue with other browsers which we are working to resolve To view the Releas...( read more …
Engagement Management 15.3 FP7 HFR1 is now available for download. To obtain the HFR, access the following download link . To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...( read more…
Engagement Management 15.3 FP7 HFR1 is now available for download. To obtain the HFR, access the following download link . To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...( read more…
Engagement Management 15.3 FP6 HFR2 is now available for download. To obtain the HFR access the following download link . To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...( read more )
Engagement Management 15.3 FP6 HFR2 is now available for download. To obtain the HFR access the following download link . To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...( read more ) Read…
By Doug Dennis
Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
By Doug Dennis
Engagement Management 15.3 FP3 HFR 15 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more ) Read…
By Doug Dennis
Engagement Management 15.3 FP7 Product Information contains the latest Deprecation Guide . This lists all of the currently deprecated and removed features. It includes a description, rationale and timeline for each deprecation or removal. Please get i…
We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...( read…
We are pleased to announce the general availability of Engagement Management 15.3 FP7. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Interaction Notification API A...( read…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...( read more )
By Doug Dennis
Engagement Management 15.3 FP5 HFR 8 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Managem...( read more ) Read the…
By Doug Dennis
As part of the drive to improve the Engagement Management product information set we would really appreciate your time to complete the following short survey: https://survey.vovici.com Your feedback will help us understand how you use the documentati…
By Doug Dennis
Engagement Management 15.3 FP6 HFR 1 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...( read more )
By Doug Dennis
Engagement Management 15.3 FP6 HFR 1 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management i...( read more ) Read…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 7 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...( read more )
By Doug Dennis
Engagement Management 15.3 FP5 HFR 7 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...( read more ) Read the…
By Doug Dennis
Note for all Engagement Management users Engagement Management web help documentation is now hosted on the Azure cloud platform: http://em-docs.verint.com/EM_Home.htm This requires users to log in and authenticate as follows: • Verint domain use...
By Doug Dennis
Engagement Management 15.1 FP3 HFR 10 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
By Doug Dennis
Engagement Management 15.1 FP3 HFR 10 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more ) Read…
By Peter Tweed
The new Product Information home page provides a starting point to access Engagement Management documentation: http://em-docs.verint.com/EM_Home.htm
By Doug Dennis
Engagement Management 15.3 FP3 HFR 14 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
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