Channel Automation
By Doug Dennis
Engagement Management 15.3 FP5 HFR 7 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Manage...( read more ) Read the…
By Doug Dennis
Note for all Engagement Management users Engagement Management web help documentation is now hosted on the Azure cloud platform: http://em-docs.verint.com/EM_Home.htm This requires users to log in and authenticate as follows: • Verint domain use...
By Doug Dennis
Engagement Management 15.1 FP3 HFR 10 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
By Doug Dennis
Engagement Management 15.1 FP3 HFR 10 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more ) Read…
By Peter Tweed
The new Product Information home page provides a starting point to access Engagement Management documentation: http://em-docs.verint.com/EM_Home.htm
By Doug Dennis
Engagement Management 15.3 FP3 HFR 14 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
By Doug Dennis
Engagement Management 15.3 FP3 HFR 14 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more ) Read…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 6 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in th...( read more …
By Doug Dennis
Engagement Management 15.3 FP5 HFR 6 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management in th...( read more …
By Doug Dennis
Engagement Management 15.3 FP3 HFR 13 is now available for download. To obtain the HFR access the following download link To view the Release Notes which contain a list of all fixes and enhancements made to Engagement Management ...( read more )
By Doug Dennis
Engagement Management 15.3 FP3 HFR 13 is now available for download. To obtain the HFR access the following link: https://verintconnect.com/Authoring/EIS/Technical/Assets/KANA%20Patches/Engagement%20Management/15.3%20FP3/To%20Download%20KB... ( read…
By Doug Dennis
Engagement Management 15.3 FP6 is now available for download. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Adaptive Framework allows user to integrate external web app…
By Doug Dennis
Engagement Management 15.3 FP6 is now available for download. This release delivers key improvements which impact security, configuration, behavior and general usage. Highlights below: New Adaptive Framework allows user to integrate external web app…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 4 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 4 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 5 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 5 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP3 HFR 12 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...( read more…
By Doug Dennis
Engagement Management 15.3 FP3 HFR 12 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...( read more…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 3 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 3 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager. To view the Release Notes which contain a list of all fixes and enhancement…
By Doug Dennis
Engagement Management 15.3 FP3 HFR 11 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...( read more…
By Doug Dennis
Engagement Management 15.3 FP3 HFR 11 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and e...( read more…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 2 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and en...( read more…
By Doug Dennis
Engagement Management 15.3 FP5 HFR 2 is now available for download. To obtain the HFR please raise a Helpdesk ticket with Product Fulfilment or contact your account manager To view the Release Notes which contain a list of all fixes and en...( read more…
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