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Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR4 Released

By Milne, Jessica
On Tue, May 10, 2022
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR4 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )

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Contact Center Pipeline: Closing the Engagement Capacity Gap in 2022

By Susanne Pitts

On Mon, May 09, 2022 0
Did You Hear? Customers Give Verint a Top Score in Overall Vendor Satisfaction for Workforce Management for Fourth Consecutive Year

By Verint Connect Member

On Wed, May 04, 2022 0
Verint Speakers in May: Bridging the Engagement Capacity Gap and Driving Loyalty

By Susanne Pitts

On Mon, May 02, 2022 0
GNC Meets Customers’ Digital Needs and Finds Opportunity in a Crisis

By Rob Lamoureux

On Wed, Apr 27, 2022 0
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR9 Released

By Milne, Jessica
On Tue, Apr 26, 2022
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR9 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ...

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Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR9 Released

By Milne, Jessica
On Tue, Apr 26, 2022
Case Management Enterprise / Knowledge Management Enterprise 15.3 2021R3 HFR9 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ...( read more )

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As Good as Voice Capture Gets

By Erik Joo

On Tue, Apr 26, 2022 0
Did You Hear? Verint Announces Engage Customer Engagement Conference Lineup for 2022 featuring Culinary Innovator José Andrés as Keynote Speaker

By Verint Connect Member

On Fri, Apr 22, 2022 0
Top 6 Challenges in Extending WFM Beyond the Contact Center

By Nicole Nevulis

On Wed, Apr 20, 2022 0
Verint Intelligent Virtual Assistant (IVA) Named a Winner in the “Intelligent Agent” Category of AI Excellence Awards Program

By Verint Connect Member

On Tue, Apr 19, 2022 0
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR3 Released

By Milne, Jessica
On Tue, Apr 19, 2022
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR3 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...

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Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR3 Released

By Milne, Jessica
On Tue, Apr 19, 2022
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR3 is now available for download. To obtain the HFR, click here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )

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Did You Hear? Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis for Regulated Industries

By Verint Connect Member

On Thu, Apr 14, 2022 0
Puzzled by the Missing Pieces?

By Lisa Boles

On Wed, Apr 13, 2022 0
The Harel Group Improves Customer Satisfaction and Reduces Churn with Verint Workforce Engagement Technology

By Rob Lamoureux

On Mon, Apr 11, 2022 0
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR2 Released

By Milne, Jessica
On Thu, Apr 07, 2022
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR2 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ma...

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Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR2 Released

By Milne, Jessica
On Thu, Apr 07, 2022
Engagement Orchestration / Knowledge Management Enterprise 15.3 2022R1 HFR2 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements ma...( read more )

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Knowledge Base: Understanding Bank Security Challenges

By Matt Tengwall

On Wed, Apr 06, 2022 0
Case Management Enterprise / Knowledge Management Enterprise 15.3 2020R2 HFR11 Released

By Milne, Jessica
On Wed, Apr 06, 2022
Case Management Enterprise / Knowledge Management Enterprise 15.3 2020R2 HFR11 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements...

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Case Management Enterprise / Knowledge Management Enterprise 15.3 2020R2 HFR11 Released

By Milne, Jessica
On Wed, Apr 06, 2022
Case Management Enterprise / Knowledge Management Enterprise 15.3 2020R2 HFR11 is now available for download. To obtain the HFR, click Here . To view the Release Notes, which contains a list of the fixes and enhancements...( read more )

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