Verint recently announced that it was recognized as a winner in the ‘Best Workforce Optimization/Engagement Management’ and ‘Best Contact Center Interaction Analytics’ categories for the 21st annual CRM Industry Leader Awards program honoring the best…

It’s been a busy couple of months! Thank you to everyone who has joined us for this webinar series. We’re excited to engage with our partners to strengthen our mutual success and best serve our customers as they strive to make customer experience a competitive…

We have recently redesigned and relaunched our Verint Partner Program! We’ve invested heavily in a new set of processes focused on helping you sell, service and deliver Verint cloud offers easier and faster than ever before.

Through a series of…

The cloud changed everything.  How many times have you heard that?  And yet, how many truly understand the impact this massive transition has had on the ecosystems that ultimately deliver solutions to our customers?  

At Verint, we spent the last 18 months…

This week Verint launched its newly designed partner program that makes it easier for partners to accelerate growth and differentiate in the market. This innovative program provides new collaborative tools and program elements to make it easier and faster…

Verint recently announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2022/2023 Workforce Management for the Enterprise Report*—including a perfect 5.0 out of 5.0 in the Overall Vendor…

At the recent Society of Workforce Planning Professionals (SWPP) conference, industry leaders in workforce planning discussed the growing challenges and growing demand to extend workforce management software (WFM) beyond the contact center.  They agreed…

Verint recently announced that it has received top scores in multiple customer satisfaction categories according to DMG Consulting LLC’s 2021/2022 Workforce Optimization/Workforce Engagement Management Product and Market Report.*

The latest report…

As we kick off the new year, we’re so excited that Verint® Engage®, the industry’s premier global customer engagement event and our biggest of the year is just a few months away. We can’t wait to be back in person with you June 13-16 at the Hyatt Regency…

Trends in Conversational AI for 2022 and Beyond

January 18; Online Event 

Join Verint’s Jen Snell, VP, Go-to-Market Conversational AI, as she participates in this 2 p.m. ET roundtable. In the coming year enterprises will look at various technologies to…

Aren’t you ready to break out of the cycle of virtual meetings? It’s time to gain fresh insights from inspirational speakers, build your personal and professional brand, and experience innovations from Verint and our partners—all in one place, face to…

We’re excited to be together again—live in 2022! Registration is underway for Verint Engage, the industry’s premier global customer engagement event and our biggest event of the year. We’ll be in sunny Orlando at the Hyatt Regency Orlando…

Verint CMO Celia Fleischaker joins Fawn Annan of CMO Talks to explore the blending of the CMO role and technology against the backdrop of new, powerful customer engagement tools. They discuss the many facets of marketing, including transitioning to a…

As organizations choose a cloud service provider, much is written about performance, partnerships, certifications, and security. Yet after all the technical components are distilled, most preferred cloud decisions have already been decided by your CIO…

As we look back on the early months of 2021, we also look ahead to the future. Despite the unanticipated challenges in the past few months with the rise in COVID cases linked to the Delta Variant, we see a bright future and continue to find ways to help…

Together again. We can’t wait! Registration is now open for our annual Verint Engage event—great news: We are planning to be live in sunny Orlando!

We hope you’ll join us June 13-16, 2022 for Verint Engage at the Hyatt Regency Orlando, in…

Verint recently announced it won an AI Breakthrough Award for excellence and innovation in artificial intelligence (AI). Verint Intelligent Virtual Assistant Professional (IVA Pro) Package—Verint’s low-code conversational AI offering—is the winner of…

Verint recently announced that it has been recognized as a market leader in DMG Consulting’s latest Contact Center Workforce Optimization Market Share Report.* 

According to the report, Verint’s five-year compounded annual growth rate (CAGR) between…

The global pandemic has forced both the private and public sectors to completely rethink how they work.

Recently I took part in a public sector roundtable discussion that featured public sector leaders from across the United Kingdom.

Local government…

We want to thank everyone who attended Engage21! It was a terrific event, and we are so grateful to everyone who had a hand in making it happen. We are thrilled that so many of you from across 80 countries took the time to join us.

And now, it moves to…

This is the week—it’s almost here! Have you registered yet for Engage21? Don’t worry, because there’s still time. Registration is still open for our annual Engage event—we’re holding it virtually on May 19-21, 2021. Make sure you…

Have you registered yet for Engage21? We want to see you there! Registration is open for our annual Engage event—we’re holding it virtually again, this year on May 19-21, 2021. We’ve got a fantastic line-up you do not want to miss.

We want to see you at Engage21! Registration is now open for our annual Engage event—we’re holding it virtually again, this year on May 19-21, 2021. Wait until you hear who’s joining viral storyteller Jay Shetty for our keynote speaker line-up.…

Verint recently announced that it has named its North American Partner of the Year award winners across several categories, which were presented at the company’s Sales Kickoff event.

The annual recognition honors Verint partners for outstanding…

We want to see you at Engage21! Registration is now open for our annual Engage event—we will hold this event virtually again, this year on May 19-21. We’ve got great things in store for you.

Customer engagement grows more challenging, yet…